Refund policy

**Refund Policy for Babadus**

This Refund Policy governs the terms and conditions regarding refunds for the use of the Babadus (referred to as the "App") operated by our company. By using the App, you agree to be bound by this Refund Policy. If you do not agree with any part of this policy, you may not use the App.

**Refund Eligibility**

- Refunds may be issued under certain circumstances, such as:
  - Overpayment: If you have been charged more than the agreed-upon amount for a delivery service.
  - Non-delivery: If you have not received the ordered items within a reasonable time frame.
  - Defective or damaged items: If the items delivered are defective or damaged upon receipt.

**Refund Process**

- To request a refund, you must contact our customer support team within [number of days] days of the issue occurring. You can reach us via email at support@babadus.com or through the support section of the App.
- When requesting a refund, please provide detailed information about the issue, including your order number, the date of the order, and any relevant evidence or documentation.
- We will review your refund request and may require additional information or documentation to process the refund.
- If your refund request is approved, we will initiate the refund process within a reasonable timeframe. The method of refund will depend on the original payment method used for the transaction.

**Refund Exceptions**

- We reserve the right to deny a refund if we determine, in our sole discretion, that the request does not meet the eligibility criteria outlined in this policy.
- Refunds will not be provided for issues arising from circumstances beyond our control, including but not limited to:
  - Customer dissatisfaction with the quality of the items ordered.
  - Customer error in providing incorrect delivery information.
  - Delays or failures in delivery due to unforeseen circumstances such as natural disasters, strikes, or transportation disruptions.
  - Any other circumstances deemed beyond our reasonable control.

**Changes to Refund Policy**

- We reserve the right to modify or update this Refund Policy at any time, without prior notice. Any changes to the policy will be effective immediately upon posting on this page.
- It is your responsibility to review this Refund Policy periodically for any updates or changes.

**Contact Us**

If you have any questions about this Refund Policy, please contact us:

- By email: support@babadus.com
- By visiting this page on our website: [babadus.com/refund-policy](https://babadus.com/refund-policy)

By using the App, you signify your acceptance of this Refund Policy. If you do not agree to this Refund Policy, please do not use our App.

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